Commonly Asked Questions
If you are ever unsure about any of our products please reach out! We would be happy to address any questions or concerns you may have.
What size collar do I need?
To measure your pup's neck you will need your pup, a flexible tape measure or string, and some treats! Having a second person may help.
For the best fit, measure about mid-neck on your dog, or behind the ears. You don't want the collar to be too tight or too loose. Using the flexible tape measure or string, wrap it snugly (not too tight) around their neck. Where the two ends meet is about how large the collar should be. For small dogs, add 1 to your final measurement. For medium/large dogs up to 60lbs, add 1-2 inches, and for dogs 60lbs+, add 2-3 inches.
Reference the pictures below for more help or feel free to reach out if you're unsure of how to measure your pup's neck!
Where do you ship to?
At the moment, we are only shipping to the continental US. We are sorry for any inconvenience this may cause.
Can I wash my collar and leash?
Absolutely! Our collars and leashes are made to keep up with even the dirtiest pup. Just scrub with soap and water, wipe clean, and you're off onto the next adventure!