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Frequently Asked Questions

If you are ever unsure about any of our products please reach out! I would be happy to address any questions or concerns you may have.

What is Biothane?

Biothane is a coated material that is both durable and waterproof. When compared to nylon and leather it has many benefits. Due to its waterproof nature it is easily cleaned and is much more hygienic than other styles of collars. It will not retain smells, mildew, or mold like traditional nylon or leather.

What size collar do I need?

To measure your pup's neck you will need your pup, a flexible tape measure or string, and some treats! Having a second person may help. 

For the best fit, measure about mid-neck on your dog, or behind the ears. You don't want the collar to be too tight or too loose. Using the flexible tape measure or string, wrap it snugly (not too tight) around their neck. Where the two ends meet is about how large the collar should be. For small dogs, add 1 to your final measurement. For medium/large dogs up to 60lbs, add 1-2 inches, and for dogs 60lbs+, add 2-3 inches. 

Reference the pictures below for more help or feel free to reach out if you're unsure of how to measure your pup's neck!

Can I wash my collar and leash?

Absolutely! All collars and leashes are made to keep up with even the dirtiest pup. Just scrub with soap and water, wipe clean, and you're off onto the next adventure!

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